Run the Customer Outages Report
The Generate Reports tool allows you to create various types of customer reports independent of an incident. You can display a list of customers that currently have outages on the system.
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In Responder Explorer, click the Generate Reports
button.
The Reports window opens.
- Select a Report Type of Customer Outages.
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Select one of the following Output types:
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Excel: Creates an Excel spreadsheet (.xls).
NOTE: If you select Excel and are creating multiple reports, you must close the previous report (or save it with another file name) before creating another. -
Browser: Creates an HTML page.
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Click Generate to create the report.
NOTE: You can also run this report by selecting an incident, right-clicking, and then choosing Customer Outages Report. The report opens in a web browser with customers that are experiencing an outage for that incident.
