Adding a User

You can add a new user and grant them access to control and monitor the devices linked to your Wiser account.

TIP: If you want to grant full access, tap Owned > Add User or limited access tap Shared > Add User.

On the Home screen, tap Location .
Tap Manage users.

Tap Owned > Add User.

Enter a Username, Email and then Confirm Email.
Tap Select Role Type, and then select an option from the dropdown menu:
- Admin: Admins have permanent access to your device and settings. They can manage all configurations, add or remove devices, and make necessary changes.
- Guest: Guests have temporary access to the devices. You can set up an Access Timer to specify how long they can access the devices.
- Installer: Installers have access until the installation is complete. You can set up an Access Timer to define the duration of their access. They can configure and test devices during the installation period.
TIP: When you select Guest, you can choose either Permanent access or set a temporary access period using the From and To options in the Access Timer. When you select Installer, you can set a temporary access period using the From and To options in the Access Timer.
Tap Add Location, and select an existing location from the Owned Locations or Shared Locations tabs on the Add Location screen.
Tap location and choose the access type.
When you select Guest as the role type, you can choose to grant access to all devices or to specific devices within the selected location. The following are the access types:
- No access: Guest can not view or control any devices.
- View access: Guest can view devices but can not control them.
- Control access: Guest can view and control all devices in the location.
- Individual: Guest can control only the specific devices you select.
TIP:
- If you select Admin as the roll type, full access will be granted for that location.
- If you select Installer as the roll type, full access will be granted for that location but only for the specific time. During this time, the installer can add or remove the devices from the location.
Select the Security access as per your preference.
Turn on the Actions toggle to share access.
Tap Add User.
An email will be sent to the specified email address.
Tap Done.
You have successfully added the new user. Now, you can see the new user on the Manage Users under Owned tab.
TIP: To edit the user details, tap Manage User > Owned, select the user, then tap and make the necessary changes.