Resetting to Factory Defaults
You can reset the Hub to its factory defaults using the
Wiser App.
NOTE: Resetting the Wiser Hub will delete the Wiser System
you have set up. If you want to reinstall your System, you will have
to also reset all your connected devices and add them again to your
system. Refer to resetting the device chapter in the Device User Guide
of the respective device. List of Wiser Devices provides the links to Device User Guide for each devices. You will
have to recreate all schedules, actions, automations, etc.
Only use the reset when you want to decommission your Wiser System or if all other troubleshooting measures failed.
- On the Home screen, tap
Devices > Devices. - Select the Hub.The About Hub screen appears.
- On the Device Control Screen, tap
.The Hub Settings screen appears. - Tap Reset Hub (A) and Continue.
- Enter the Wiser App password and tap Reset Hub.An OTP will be sent to the specified email address.
- Enter the same OTP on the Reset Hub screen.
- Tap Submit (B).After a few minutes, the Wiser successful pop-up message appears, indicating that you have successfully deleted the Hub from the App.