Limitations of the Wiser System

When commissioning a Wiser system, it is important to understand the system limits, such as the maximum number of supported devices.

System Limits

Category	Details
Total Devices
Zigbee Devices	A single Hub/Gateway can support up to 60 devices, including a maximum of 10 Acti9 Active/AFDD devices. This includes both power-based and sleepy (battery-operated) devices.
Z-Wave Devices	A single Hub/Gateway can support up to 30 devices.
Total Rooms Supported	Unlimited
Moments Supported	Unlimited
Automations Supported	Unlimited
Schedules	Each device can have up to 4 schedules assigned.

Maximum number of	Supported/Not Supported	Remarks
Z-Wave devices	200	We practically verified with 50-60 devices (Around 30+ power based and remaining sleepy/battery based devices).
Zigbee devices	200 (Max 60 Router devices, remaining can be sleepy/End devices)	We practically verified 100 devices (50 Routers and 50 Sleepy/Battery/End devices).
Trigger actions	No specific limit	We verified 30+ trigger based actions.
Multi-Hub Support (For trigger actions between 2-3 Hubs)	Not Supported
Can we add any Brand and any type of Z-Wave device?	No H/W is supported	Devices which are not part of the Mobile App, need customization in the Firmware based on the device type and the features supported. Some devices get added but may not function properly.
Can we add any Brand and any type of Zigbee device?	No H/W is supported	Devices which are not part of the Mobile App, need customization in the Firmware based on the device type and the features supported. Some devices get added but may not function properly.
Is hub 3.0 Zigbee certified?	No
Can we add any 3.0 Zigbee certified devices?	No H/W is supported	Devices which are not part of the Mobile App, need customization in the Firmware based on the device type and the features supported. Some devices get added but may not function properly.
What is the range of the Z-Wave devices can be connected ? (Ex - 2000 sqft home )		It depends on the constructed area and Z-Wave network formation.
What is the range of the Zigbee devices can be connected ? (Ex - 2000 sqft home)		It depends on the constructed area and Zigbee network formation.
Max. no. of devices in one Location (Wi-Fi^®/Zigbee/Z-Wave)	Not verified
Max. no. of devices in one Room (Wi-Fi^®/Zigbee/Z-Wave)	Not verified