Roles

Use this section to create roles that can be assigned to users to grant them the access they need to perform specific tasks in Responder. The roles outlined in the following table are provided by default.

Role	Description	Tasks	Available Web Browser Tabs
Administrator	This role provides administrator privileges to the user. This includes the ability to modify the security structure, add users to the database, and assign roles to them. The Switching Order Admin task allows the user to delete switching orders and modify the directory structure in the Switch Order Library.	Cancel Switching Order Requests, Switching Order Admin	Dashboard Map Viewer Dispatchers Switch Order Administration Settings
Archiver	This role should be assigned to a user who works with Archive Explorer and archived incidents. This role provides access to the data stored in the Archive tables that is visible in Archive Explorer, along with access to running Archive Reports on the Web.	Archive Data Access, Dispatcher Data Access, Archive Reports	Dashboard Settings Reports
Customer Service	This role provides access to the Customer Service section of the web browser and allows the user to log customer calls.	Customer Service Data Access	Dashboard Customer Service Settings
Dispatcher	This role allows the user to work with jumpers, switching orders, and switching order requests, and to view and edit incidents in Responder Explorer.	Dispatcher Data Access, Requesting Switching Orders, Selectable as Dispatcher, Switching Order Creator, Switching Order Editor, Switching Order Executor, Remove Jumper, Save Switching Simulation, Selectable for Execute By	Dashboard Map Viewer Switch Order Settings
Senior Dispatcher	This role allows the user to approve and schedule switching orders, set a new Normal State, use the Incident Review tool, and reprocess line displays and jumpers in ArcMap. This role also makes the Dispatchers tab available.	Change Normal State, Long Term Device, Reprocess Devices, Place Jumper, Reprocess Line Display, Switching Order Approver, Switching Order Planner, Incident Review	Dashboard Dispatchers Settings
SO Requestor	This role allows the user to view and create switching order requests using the Responder web browser.	Requesting Switching Orders	Dashboard Settings

To create a role:
1. Type a name for the role in the Create Role field.
2. Click Create.
3. To modify the Tasks to which this role has access, click Edit next to the new role and then follow the Edit Role instructions below.
To edit a role:
1. Select a task by clicking Edit next to it.
2. The currently assigned tasks are displayed for the selected role, as well as the tasks that are available to be assigned to it. To add a task, click Add next to a task in the Available Tasks section.
3. To remove an existing task from the role, click Remove next to the task in the Allowed Tasks section.
4. Click Done to save the role and return to the previous Roles page.
To delete a role:
1. Click Delete next to a role to remove it.