RX_INCIDENTS

Much of the data in this table may be viewed on Responder Explorer Incidents tab by right-clicking an incident and selecting Edit Incident.

Field Name	Description
STATUS	The status of the incident. This field uses the STATUS domain.
REGION	The region in which the incident is located. This field uses the REGION domain.
CRITICAL	Indicates if the incident is at a customer site that is critical. This field uses the CRITICAL domain.
CAUSE	Indicates the cause of the outage. This field uses the CAUSE domain.
WEATHER	Indicates the weather at the incident site. This field uses the WEATHER domain.
TROUBLE	Indicates the problem reported by the customer (e.g., no power, flickering lights, etc.). This field uses the TROUBLE domain.
CUSTOMER_COUNT	Indicates the number of customers affected by the incident.
CRITICAL_CUSTOMER_COUNT	Indicates the number of critical customers affected by the incident.
PRIORITY_CUSTOMER_COUNT	Indicates the number of priority customers affected by the incident.
FEEDER_ID	The Feeder ID of the incident device.
SUBSTATION	The substation that feeds the incident device.
TIME_CREATED	The time the incident was created.
TIME_OUTAGE	The time the outage occurred.
TIME_RESTORED_EST	The time power is estimated to be restored.
TIME_RESTORED	The time power is actually restored.
REMARKS_DISPATCH	Remarks from the dispatcher.
REMARKS_FIELD	Remarks from the field crew.
USER_CREATED	The name of the user who created the record. This field is populated automatically by Responder.
USER_UPDATED	The name of the user who updated the record. This field is populated automatically by Responder.
CONFIRMED	Indicates whether the device has been confirmed out. This field uses the CONFIRMED domain.
ORIGINATION	Indicates whether an incident was created by a user or by Prediction Services.
OWNER	The dispatcher to whom the incident has been assigned.
CANCEL_REASON	Reason the incident was cancelled.
NETWORK_LEVEL	This value indicates the grouping to which the incident device belongs. For example, incidents may be grouped by distribution vs. transmission. In this case all incident devices would have a Network Level value of distribution or transmission.
AMI_EVENT	The type of outage reported by the meter (e.g., No Power, Partial Power).