Switch Order Requests

The Responder web browser provides a Switch Order Requests section that allows users to initiate a Switch Order Request. If you want to add specific devices to a Switching Order Request, you will need to view a map document. To utilize the map view when creating requests, two model names need added to the Identify Tool Object Class Model Name domain.

IMPORTANT: If a user assigns a Switch Order Request to an incident while the SOR is open on the web, the SOR can still be edited. To trigger an automatic refresh of the dialog to prevent editing, add the following to the AppSettings section of web.config:

<add key="SORefreshRate" value="00:00:10"/>

The value format is HH:MM:SS.

The default is to not issue an automatic refresh. Also, a refresh does not trigger while a user is creating or editing an SOR.