DOCA0265EN-04

Zigbee Wireless Communication

Description

Zigbee is a low-power, wireless communication protocol, based on the IEEE 802.15.4 standard.

Zigbee wireless communication is available on MicroLogic Active AP/EP control units only.

MicroLogic Active AP/EP control units are certified for Zigbee 3.0.

Using Zigbee wireless communication, you can access the MicroLogic Active AP/EP control unit from a Panel Server Advanced (PAS800), Panel Server Universal (PAS600) or Panel Server Entry (PAS400).

Data transferred over Zigbee wireless technology is encrypted using the AES 128-bit encryption algorithm.

The following illustration shows an example of a Zigbee wireless communication architecture including MicroLogic Active control units and Panel Server.

Ethernet

Zigbee wireless communication

A Panel Server webpages

B EcoStruxure Power Monitoring Expert (PME) software

C EcoStruxure Power Operation (PO) software

D POI Plus industrial workstation with energy management software

E Panel Server

F MasterPacT MTZ1 circuit breaker with MicroLogic Active control unit

G MasterPacT MTZ2 circuit breaker with MicroLogic Active control unit

Available Data

DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
  • Do not only rely on the circuit breaker status provided by Zigbee wireless communication before working on or inside the equipment.
  • Do not only rely on the ERMS status provided by Zigbee wireless communication. Use the blue ERMS LED to check ERMS status before working on or inside the equipment.
Failure to follow these instructions will result in death or serious injury.

The following MicroLogic Active AP/EP control unit data is available through Zigbee wireless communication:

  • Device identification information for the MicroLogic Active control unit

  • Electrical network settings

  • Circuit breaker status

  • Circuit breaker trip cause

  • Circuit breaker ERMS status

  • Circuit breaker alarm status

  • Circuit breaker health state

  • Metering information

  • Zigbee connectivity quality

Prerequisites for Using Zigbee Wireless Communication

TBC@Osman+Zigbee experts: clarify the use of Zigbee ID vs Zigbee installation code here, on go2se page and on the HMI

The prerequisites to establishing a Zigbee wireless communication are:

  • The Panel Server must be turned on.

  • The MicroLogic Active AP/EP control unit and Panel Server must be in close proximity.

  • The Zigbee ID is mandatory to establish a Zigbee wireless communication if selective discovery is being used. Obtain the Zigbee ID by either of the following methods:

    • Scan the QR code on the MicroLogic Active AP/EP control unit to go to the Go2SE landing page, which displays the Zigbee ID and installation code.

    • Read the Zigbee ID on the MicroLogic Active display screen, from the tree navigation menu, at Configuration > Communication > Zigbee > Identification

NOTE: It is recommended that the MicroLogic Active AP/EP control unit is powered by an external 24 Vdc power supply, to avoid communication loss if the load falls below 20% of the rated current In.

Discovering the MicroLogic Active Control Unit

Discovery of the MicroLogic Active AP/EP control unit is done with EcoStruxure Power Commission software on the Panel Server. See the Commissioning chapter of the MasterPacT MTZ Circuit Breaker with MicroLogic Active Control Unit User Guides.

Removing the MicroLogic Active Control Unit

Remove the MicroLogic Active AP/EP control unit from Panel Server webpages. Refer to DOCA0172•• EcoStruxure Panel Server - User Guide.

Troubleshooting Zigbee Wireless Communication Issues

Problem description

Probable cause

Solution

Unable to discover the MicroLogic Active AP/EP control unit.

MicroLogic Active AP/EP control unit may already be connected to another Panel Server.

Remove the MicroLogic Active AP/EP control unit from the network.

Panel Server has not begun discovery process.

Verify discovery and the allowlist on the Panel Server.

MicroLogic Active AP/EP control unit is not connected.

Panel Server is using selective discovery, and the MicroLogic Active AP/EP control unit is not on the selective list.

Check that the RF-id in the selective list of the Panel Server is the same as the Zigbee ID read from the Go2SE landing page of the MicroLogic Active AP/EP control unit

The MicroLogic Active AP/EP control unit is already connected to the Panel Server, which causes the key to be changed.

Reset the Panel Server to factory settings and rescan.

MicroLogic Active AP/EP control unit is connected, but the Zigbee signal is lost.

Malfunction in MicroLogic Active AP/EP control unit.

Restart the MicroLogic Active AP/EP control unit.

The Zigbee signal is too low due to the distance from the Panel Server.

Try to reduce the distance between the MicroLogic Active AP/EP control unit and the Panel Server.

Information is not available, or limited.

Too many devices connected to the same channel.

Use the Panel Server to change channel for some devices.

Unable to remove the MicroLogic Active AP/EP control unit

The Panel Server may be scanning the MicroLogic Active AP/EP control unit.

Send a leave request from the Panel Server.

The MicroLogic Active AP/EP control unit may have reconnected after being removed.

Send a leave request from the Panel Server.

Predefined Events

The function generates the following events:

Code

Event

History

Severity

0x1421 (5153)

Invalid PowerTag communication

Diagnostic

Medium

0x1423 (5155)

Loss of Zigbee communication with Gateway

Diagnostic

Low

Recommended Actions

Code

Event

Recommended actions

0x1421 (5153)

Invalid PowerTag communication

Reboot control unit by simultaneously pressing the 5 buttons , OK, Back, Up, Down. If this does not work, contact Schneider Electric Support.

0x1423 (5155)

Loss of Zigbee communication with Gateway

Check the communication through the gateway, and by inspecting your switchboard.

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