2508_Wiser_KNX

Requirements for a Wiser KNX system

To use the mobile application, you need at least the following devices and conditions:

Component

Requirements

Notes

Wiser for KNX controller (LSS100100)

  • Hardware version higher than 2.0

  • Firmware – 3.0.0 or higher

The Wiser for KNX controller handles visualizing the KNX and ZigBee devices in the installation and enables communication with the Wiser KNX app.

KNX project and a running installation

All KNX devices are installed and configured through the ETS application or Schneider's eConfigure.

This has to be done by a qualified system integrator or electrician.

Internet access for the controller

To use the Wiser KNX mobile app, your Wiser for KNX controller must be connected to the Internet via a router.

 

Supported devices

For more information, read Widget-Based Visualization.

 

Smartphone

  • iOS version 15.1 and higher

  • Android version 13 and higher

The mobile application supports portrait mode on smartphones and both portrait and landscape modes with auto-rotation on tablets.

Wiser KNX app

For more information, read Installing the Mobile Application.

 

A valid e-mail address

To set up your Wiser KNX app, register an account at Schneider Electric with a valid email address.

If you already have an existing account (from the previous Wiser for KNX app), use it for the new Wiser KNX app.

Correct object naming

To ensure proper functionality with the mobile application, all objects must have valid and clearly defined names.

Object names must not contain invalid characters, such as the replacement symbol .

Cloud Connector plugin

Must be installed and activated in its latest version.

Enable automatic updates to ensure it stays up to date.

Optional plugins

Automations plugin

Energy plugin

These plugins enhance the features of the app and are recommended for extended functionality.

Enable automatic updates to ensure the plugins stay up to date.


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