2508_Wiser_KNX

YALE Smart Lock

The Yale Smart Lock widget lets you lock and unlock your door and check if it is open or closed – right from your mobile application. It works similarly to the standard Smart lock widget but is tailored for Yale locks and includes a few extra states for more detailed feedback.

If you have used the ZigBee Smart Lock widget before, this one will feel very familiar. It is just as easy to use, with a few more detailed states to help you understand what is going on with your Yale lock.

Limitations

  • This widget is not supported in the controller. You can use it in the mobile app, but it will not appear in the controller interface.

  • Yale widgets appear in the Home view and under Settings > Devices

  • Users cannot:

    • Create schedules

    • Use them in moments or automations

  • These widgets are not part of the KNX installation and are treated as third-party devices.

Requirements

To use the Yale Smart Lock widget, you must have:

  • An active Yale Home account

  • A Yale Smart Lock assigned to that account

Integration Setup

To link your Yale Smart Lock with the mobile application:

  1. Open the mobile application and go to Settings > Account > Integrations.

  2. On the Add device screen, select the Yale integration.

  3. Authenticate via the in-app browser:

    • Enter your Yale Home account username and password.

    • Tap Sign In.

    • Grant consent to link the account.

  4. Once your Yale Home account is linked, close the in-app browser and tap Next in the mobile application.

  5. From the list of available devices on the Yale screen, choose the lock you want to assign to a room:

    • Tap next to the device.

    • Tap to assign the device to a home and a room.

    • Confirm with Done.

    NOTE: If the user has only one controller – one Home – the system will automatically preselect this controller. In this case, it is not possible to make changes.

  6. Tap Save to complete the setup

Once completed, the integration status will show as Connected on the Settings > Account > Integrations > Add device screen.

Unlinking the Yale Widget or Yale Home Account

You can remove either an individual Yale widget from a room or unlink your entire Yale Home account from the mobile application.

To unlink a Yale widget from a room:

  1. Go to Settings > Devices.

  2. Tap on the Yale device.

  3. On the Device Details screen, tap Unlink device.

  4. Confirm the action.

To unlink your entire Yale Home account:

  1. Go to Settings > Account > Integrations.

  2. Tap on Yale.

  3. Tap Unlink account.

  4. Confirm the action.

Widget Features

The widget shows:

  • The name of your lock

  • Whether it´s currently locked or unlocked

  • The next action (e.g., “Unlock” if it is currently locked).

Tap the widget to open the detail view, where you can:

  • Control the lock (lock/unlock)

  • See the door status (open/closed)

You can also add it to your favorites for quicker access.


App widget


Control screens

Door and Lock States

Door status

Lock status

Open

The door is open

Locked

The door is locked

Closed

The door is closed

Unlocked

The door is unlocked

Init

The door sensor has not been set up yet

Locking/Unlocking

The lock is in progress (you will see a loading spinner)

Unknown

The app cannot tell what state the door is in

Unknown/Not advertising/Invalid

Something went wrong (e.g. Bridge connection issue, Bluetooth issue, timeout, or unexpected error)

Interaction Behavior

When you tap Lock or Unlock, the app sends a command and waits for confirmation from the lock. If the lock does not respond within 15 seconds, the request may time out and an error message will be shown.

QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.

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