Offline Packages

Offline Packages allow you segment your service area into geographic subsections. This optimizes the user experience while working offline, and it is a good idea if you know the geographic area where upcoming work is scheduled. Further, they help you group together any combination of replicas, tile packages, and vector tile packages into one convenient container.

On Offline Packages, you point to these pre-established areas, which are typically created through REST calls. Commonly, the area itself is used as the name of the package.

TIP: There is no limit to the number of replicas or tile packages you can include in an Offline Package, but keep in mind that the client has to download all those that you include. For efficiency, you should exclude unnecessary replicas and tile packages.

Adding or Removing Tile Packages (TPKs) from Offline Packages

If an administrator removes a TPK that was a part of a previously downloaded package, the next time a user launches the client application, it is removed from the local client. If a TPK is added to an existing offline package that has already been downloaded, the local application automatically downloads the new package upon its next launch.


Auto Download Offline Package

In the Designer XI application, users can download Offline Packages under My Work > Settings > Packages Manager. By default, it is up to the user to start the download (both when downloading new Offline Packages and when downloading updates to existing Offline Packages).

If you would rather have the Designer XI application automatically download Offline Packages, under the Display Name toggle Auto Download on. Auto Download is set on individual packages. In other words, you can configure some to Auto Download and others to not.

With it toggled on:

  • New Offline Package or updates to existing packages are automatically downloaded. The application checks for packages when it opens and every hour after that.

  • The application automatically downloads packages that are smaller than 100 MB. There is no interaction with the user, only a notification when the package is downloaded and ready to use.

  • If the package is larger than 100 MB, the user receives a message and can then choose when to start the download.

  • If the user is in Offline Mode, the application does not check for package updates. Further, because the application is offline, it does not download any package updates.

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