Add Operational Maps

After you’ve successfully added the feature service to one or more tenant groups, the remaining task is to add operational maps in Solution Center.

The Operational Maps tab shows all your existing maps and provides a way to add new ones.

Follow these steps to add a new operational map:

Click the Add New button.
Type a display name, which is required.
Provide a URL to a map service, which is also required, and click Save. You are notified if the URL isn’t to a valid map service.

After creating a new operational map, you can configure replicas, searches, markups, tracing, and outbound messages, if those are applicable.

Portal-Based Map Access

Users can access this operational map only if they are members of a Portal for ArcGIS group that has access to the underlying feature service.

At least one Portal Administrator must log in to Solution Center at least one time after any changes are made to group-based map access in Portal for ArcGIS, before ArcFM Mobile users can see these changes.

NOTE: Troubleshooting: If a map service is down, you may not be able to perform certain functions against it. When you see Down as the status, this could mean one of three things:

The map service is not currently running on the ArcGIS Server or cannot be contacted due to a networking issue. Double-check that the URL to the service is correct.
If your organization uses Portal for ArcGIS/AGOL to secure your map services, the map service may require you to be logged in as a Portal for ArcGIS/AGOL user. Ensure that you are logged in as a Portal for ArcGIS/AGOL user with permissions to access the map service.
The service is simply unavailable at the moment.