Configure Sync Service

The ArcFM Sync Service is required if you would like to take your operational maps offline. By default, ArcFM Mobile tenants are automatically deployed with SE-managed sync due to its advanced solution management and troubleshooting capabilities. Customer-managed sync can be deployed under specific circumstances.

IMPORTANT: SE-managed sync enables implementer access to informational sync logs in the ArcFM Solution Center and other helpful capabilities not provided in customer-managed sync.

Option 1: SE-managed Sync Service

With this option, Schneider Electric manages the scaling and upgrades of the Sync Service, and no additional customer-managed servers are required. The tradeoff is that replica files are now stored on SE-managed Azure infrastructure.

Option 2: Customer-managed Sync Service

With this default option, you must provide a separate server for the Sync Service. The responsibility for scaling, maintenance, and upgrades of the server and Sync Service lies in your organization’s hands.

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