Settings

The Advanced tab in the Editor plugin includes a Settings subtab that allows organizations to make changes to the way their application works.

Use Two-State Workflow

The Use Two-State Workflow toggle is where you can switch between using a three-state or two-state Session Manager workflow in your organization. A three-state Session Manager workflow includes the Review assignment, where as a two-state workflow does not.

The default position of the toggle is off (black and white toggle) and means it is set to use a three-state workflow. When switching this setting, the changes are visible on sessions created after you save the changes Solution Center.

Show Detailed Session History

Your organization has the option to show detailed session history in Session Manager. These details include a record in the history showing when a session is created, assigned, opened, saved, approved, rejected, completed, and closed. Clicking on each event in the list provides detailed history.

The Show Detailed Session History toggle defaults in the off position (black dot on the left with the toggle displayed in white), which means that the additional details are not displayed in session history. The image below shows what the toggle looks like with Detailed Session History turned on; the white dot is on the right and a green background, and the additional session history details are displayed on session card.

When switching the Show Detailed Session History setting, the changes are visible on sessions created both before and after you save the changes in Solution Center.