Firmware Update

Presentation

Update the EcoStruxure Panel Server to the latest version to obtain the latest features and keep up-to-date with security patches.

Use the latest version of EcoStruxure Power Commission to update your product to the latest available version. It is also possible to perform a firmware update using the embedded webpages.

All firmware designed for the EcoStruxure Panel Server is signed using the Schneider Electric public key infrastructure to provide integrity and authenticity of the firmware running on the EcoStruxure Panel Server.

For more information about EcoStruxure Panel Server firmware versions, refer to the respective release notes:

• DOCA0249ENEcoStruxure Panel Server Entry - Firmware Release Notes

• DOCA0178ENEcoStruxure Panel Server Universal - Firmware Release Notes

• DOCA0248ENEcoStruxure Panel Server Advanced - Firmware Release Notes

Availability

This function is available on Panel Server Entry, Universal, and Advanced.

Checking the Firmware Version

The latest security patch is also available on the EcoStruxure Panel Server webpages. It is the lowest firmware revision that the EcoStruxure Panel Server can be downgraded to, without removing currently installed security patches.

Firmware Compatibility

You can find the device firmware baseline for all communicating devices in the switchboard to check compatibility of firmware versions in the Information menu of EcoStruxure Power Commission software.

Updating the Firmware

To update EcoStruxure Panel Server firmware, use one of the following:

• EcoStruxure Power Commission software

  (recommended)

• EcoStruxure Panel Server webpages

Updating Firmware With EcoStruxure Power Commission Software

The prerequisites for updating the firmware with EcoStruxure Power Commission software are the following:

• The latest version of EcoStruxure Power Commission software must be downloaded and installed on the PC.

• The PC must be connected to a power supply. Standby mode must be deactivated to avoid the possibility of interruption during the update.

• The PC must be connected to the EcoStruxure Panel Server.

For more information about EcoStruxure Panel Server firmware versions, refer to the respective release notes:

• DOCA0249ENEcoStruxure Panel Server Entry - Firmware Release Notes

• DOCA0178ENEcoStruxure Panel Server Universal - Firmware Release Notes

• DOCA0248ENEcoStruxure Panel Server Advanced - Firmware Release Notes

At the end of the firmware update process, the EcoStruxure Panel Server needs to be rebooted. After the reboot, check that the firmware version is the latest to make sure that the update is effective. If the firmware version is still the old one, perform the firmware update again. If the problem persists, contact your Schneider Electric Customer Care Center.

For more information, see EcoStruxure Power Commission Online Help.

Click here to download EcoStruxure Power Commission software.

Updating Firmware With the EcoStruxure Panel Server Webpages

To update the firmware with the EcoStruxure Panel Server webpages, proceed as follows:

1. Make sure that the EcoStruxure Panel Server is continuously powered during the firmware update.

2. From your Schneider Electric country website, download the latest version of EcoStruxure Panel Server firmware to your PC.

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3. From the EcoStruxure Panel Server webpages, select Maintenance > Firmware update > Firmware update.

4. Import the firmware file and follow the instructions.

5. Reboot the EcoStruxure Panel Server to update the firmware.

   NOTE: The EcoStruxure Panel Server webpages cannot be accessed while the EcoStruxure Panel Server is rebooting.

6. After the reboot, check that the firmware version is the latest to make sure that the update is effective.

   If the firmware version is still the old one, perform the firmware update again. If the problem persists, contact your Schneider Electric Customer Care Center.