Unpairing Wireless Devices Through Webpages

Presentation

To unpair one or several wireless devices through EcoStruxure Panel Server webpages, follow the procedures in the subsequent sections, as applicable:

• Unpairing all connected wireless devices

• Unpairing one connected wireless device

• Forcing unpairing of one or several connected wireless devices

Some wireless devices have a local method to unpair the devices. Refer to the instruction sheet of the specific device. For example, for wireless indication auxiliaries for ComPacT NSX and ComPacT NSXm circuit breakers, consult the instruction sheet available on the Schneider Electric website: NNZ8882801.

Procedure to Unpair All Wireless Devices

1. Navigate to Settings > Wireless devices > Network Configuration to view the list of paired wireless devices.

2. In the Wireless device management section, click the Remove all devices button.

   Result: A message displays to confirm the removal of the wireless devices from the configuration.

   NOTE: If your list of paired wireless devices contains Exiway Light devices, a popup message is displayed to indicate that the removal of all devices may not function correctly. See Removing Exiway Light Devices for more information.

3. Click Yes to initiate the removal process for all devices in the Panel Server system.

4. A progress bar shows the progress of the request execution. Wait until the progress bar is completed, indicating that all wireless devices should have received unpairing order. The process duration depends on the device. It may take up to 10 minutes.

   Result: Once a wireless device is successfully unpaired with the Panel Server, it is no longer visible in the list of wireless devices discovered.

Procedure to Unpair One Wireless Device

1. Navigate to Settings > Wireless devices to view the list of paired wireless devices.

2. Select the device to be removed from the configuration.

3. Click the bin icon on the right side of the webpage.

   NOTE: If the selected device is an Exiway Light device, a popup message is displayed to indicate that the removal of this device may impact other devices on the same network. See Removing Exiway Light Devices for more information.

4. Click Yes to initiate the removal process.

5. Wait until unpairing is completed. The process duration depends on the devices. It may take up to 10 minutes.

   Result: Once the wireless device is successfully unpaired with the Panel Server, it is no longer visible in the list of wireless devices discovered.

Procedure to Force Unpairing of Wireless Devices

It is possible that the unpairing process of one or several devices is unsuccessful when a device is not powered or is out of order. If a device has not been unpaired 10 minutes after the unpairing process began, the status is shown as Removing in red in the list of discovered devices. You can force removal of a device from the Panel Server system.

To force device removal, open the webpage for the selected device and click the Force remove button.

Result: Once the wireless device is successfully deleted from the Panel Server configuration, it will not be visible in the list of devices discovered.

If you want to pair the forced unpaired device with a new Panel Server, reset and power off this device.