DOCA0172EN-13

Unpairing Wireless Devices Through Webpages

Unpairing of Wireless Devices Through Webpage

To unpair one or several wireless devices through EcoStruxure Panel Server webpages, follow the procedures in the subsequent sections, as applicable:

  • Unpairing all connected wireless devices

  • Unpairing one connected wireless device

  • Forcing unpairing of one or several connected wireless devices

Some wireless devices have a local method to unpair the devices. Refer to the instruction sheet of the specific device. For example, for wireless indication auxiliaries for ComPacT NSX and ComPacT NSXm circuit breakers, consult the instruction sheet available on the Schneider Electric website: NNZ8882801.

Unpairing of all Wireless Devices Through Webpage

  1. Navigate to Settings > Wireless devices > Wireless Configuration to view the list of paired wireless devices.

  2. In the Wireless device management section, click the Unpair all devices button.

    Result: A message displays to confirm the removal of the wireless devices from the configuration.

  3. Click Yes to initiate the removal process for all devices in the Panel Server system.

  4. A progress bar shows the progress of the request execution. Wait until the progress bar is completed, indicating that all wireless devices should have received unpairing order. The process duration depends on the device. It may take up to 10 minutes.

    Result: Once a wireless device is successfully unpaired with the Panel Server, it is no longer visible in the list of wireless devices discovered.

Unpairing of one Wireless Device Through Webpage

  1. Navigate to Settings > Devices > Wireless devices > Wireless Devices to view the list of paired wireless devices.

  2. Select the device to be removed from the configuration.

  3. Click the bin icon on the right side of the webpage.

  4. Click Yes to initiate the removal process.

  5. Wait until unpairing is completed. The process duration depends on the devices. It may take up to 10 minutes.

    Result: Once the wireless device is successfully unpaired with the Panel Server, it is no longer visible in the list of wireless devices discovered.

Forcing Unpairing of Wireless Devices Through Webpage

It is possible that the unpairing process does not succeed with one or several devices when a device is not powered or is out of order. If a device has not been unpaired 10 minutes after the unpairing process has begin, the status is shown as Removing in red in the list of discovered devices. You can force removal of a device from the Panel Server system.

To force device removal, open the webpage for the selected device and click the Force remove button.

Result: Once the wireless device is successfully deleted from the Panel Server configuration, it will not be visible in the list of devices discovered.

If you want to pair the forced unpaired device with a new Panel Server, reset and power off this device.

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