HRB1684301-12

Firmware upgrades

Upgrade your meter’s firmware for the following reasons:

  • Improve meter performance (e.g., optimize processing speed)

  • Enhance existing meter features and functions

  • Add new functionality to the meter

  • Achieve compliance to new industry standards

  • Enhance meter Cybersecurity

NOTE: Based on your meter model and firmware version, refer to the appropriate sections of this chapter for the firmware upgrade procedure as shown in table below:

Meter models, firmware versions and firmware upgrade methods

Meter models

Source firmware version

Target firmware version

Firmware upgrade method via

PM5560 / PM5562 / PM5563 / PM5580

2.X.Y

2.9.9 and earlier

FTP server (Refer Firmware upgrade using FTP server)

2.5.X to 2.9.9

4.0.X and above

Firmware upgrade tool (Refer Firmware upgrade using firmware upgrade tool)

NOTE: If the meters are upgraded to their target firmware version, you cannot go back (downgrade) to their source firmware version.

4.0.X and above

4.X.Y and above

Webpages (Refer Firmware upgrade using webpages)

PM5570 / PM5660 / PM5760

3.1.X

3.2.9 and earlier

FTP server (Refer Firmware upgrade using FTP server)

3.2.9 and earlier

6.0.X and above

Firmware upgrade tool (Refer Firmware upgrade using firmware upgrade tool)

NOTE: If the meters are upgraded to their target firmware version, you cannot go back (downgrade) to their source firmware version.

6.0.X and above

6.X.Y and above

Webpages (Refer Firmware upgrade using webpages)

PM5650

2.11.X

2.12.9 and earlier

FTP server (Refer Firmware upgrade using FTP server)

2.12.9 and earlier

4.10.X and above

Firmware upgrade tool (Refer Firmware upgrade using firmware upgrade tool)

NOTE: If the meters are upgraded to their target firmware version, you cannot go back (downgrade) to their source firmware version.

4.10.X and above

4.10.Y and above

Webpages (Refer Firmware upgrade using webpages)

PM5561

10.8.X

10.9.9 and earlier

FTP server (Refer Firmware upgrade using FTP server)

10.9.9 and earlier

12.0.X and above

Firmware upgrade tool (Refer Firmware upgrade using firmware upgrade tool)

NOTE: If the meters are upgraded to their target firmware version, you cannot go back (downgrade) to their source firmware version.

12.0.X and above

12.X.Y and above

Webpages (Refer Firmware upgrade using webpages)

PM5661 / PM5761

11.0.X

11.2.9 and earlier

FTP server (Refer Firmware upgrade using FTP server)

11.2.9 and earlier

14.0.X and above

Firmware upgrade tool (Refer Firmware upgrade using firmware upgrade tool)

NOTE: If the meters are upgraded to their target firmware version, you cannot go back (downgrade) to their source firmware version.

14.0.X and above

14.X.Y and above

Webpages (Refer Firmware upgrade using webpages)

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