Unit Firmware Upgrade

SpaceLogic C-Bus Firmware Upgrade

This section describes how to update the firmware for devices using normal and bootloader modes.

Firmware Update for Devices Connected in Normal Mode

The following procedure is applicable for the below listed SpaceLogic C-Bus units.

• DALI-2 Gateway

• Digital Dimmers

• High Power Dimmers

• Key Input Unit

• Relays

Prerequisites: For more details, refer the SpaceLogic C-Bus product instructions.

To update the firmware using normal mode:

1. Connect the unit to the system through an appropriate USB cable.

2. Click .

3. Click Firmware.

4. Select the unit (Key Input/Relay/Digital Dimmer/High Power Dimmer/DALI-2 Gateway).

5. Select the firmware version to upgrade, from the Firmware to Upload drop-down menu.

   • At a time, only one device can be selected for firmware upgrade.

     

   • Only one unit type (Example: If multiple DALI-2 Gateway devices are connected, other devices of the same unit type must be disconnected, except for the unit that requires an upgrade).

     Upgrade is disabled when two same unit types (Example: Two DALI-2 Gateways/Dimmers/Key Input) are connected.

     

   • If any of the devices listed in the above SpaceLogic C-Bus units is in bootloader mode, the below error message is displayed.

     

   IMPORTANT: DO NOT close the application or switch between views while the unit firmware upgrade is in progress, as this may cause the application to stop abruptly.

6. Click Upgrade.

   

7. Once the upgrade is completed, success message is displayed.

   

eDLT Wall Plates Firmware Upgrade

Prerequisites: For more details, refer the SpaceLogic C-Bus product instructions.

To update the firmware for eDLT Wall Plates:

1. Connect the eDLT unit to the system through an appropriate USB cable.

2. Click .

3. Click Firmware.

4. Select the eDLT unit.

5. Select the firmware to upgrade, from the Firmware to Upload drop-down menu.

   NOTE: An additional option, Force font data installation is available only for eDLT units, by default it is unchecked.

6. Select the checkbox to install the latest eDLT font file along with the firmware upgrade.

   
   IMPORTANT: DO NOT close the application or switch between views while the unit firmware upgrade is in-progress, as this may cause the application to stop abruptly.

7. Click Upgrade. Once the upgrade is completed, success message is displayed.

   NOTE: Only one eDLT can be upgraded at a time. Upgrade is disabled, when two eDLT units are connected.

Firmware Update for Devices Connected in Bootloader Mode

Sometimes, during the firmware upgrade process, the files may fail to work, the device cable may be unplugged, or the device may fail to switch to normal mode. In such cases, the device remains in the bootloader mode. The following procedure is applicable only for the below listed NCC SpaceLogic C-Bus units:

• Digital Dimmers

• High Power Dimmers

• Key Input Unit

• Relays

Additionally, the user:

• Does not need to power cycle the device.

• Does not believe that the device is faulty.

• Can easily and quickly restart the upgrade operation.

Prerequisites: For more details, check the SpaceLogic C-Bus product instructions.

To update the firmware for devices in bootloader mode:

1. Connect the unit to the system through an appropriate USB cable.

2. Click .

3. Click Firmware.

4. Select the unit (Key Input/Relay/Digital Dimmer/High Power Dimmer).

5. Select the firmware to upgrade, from the Firmware to Upload drop-down menu.

   
   NOTE: The Channel Count drop-down list is applicable only for Relays and Dimmers.
   IMPORTANT: DO NOT close the application or switch between views while the unit firmware upgrade is in-progress, as this may cause the application to stop abruptly.

6. Click Upgrade.

   

7. Once the upgrade is completed, success message is displayed.

   

8. Click the Refresh icon, the bootloader device tile is replaced with a normal device tile indicating the device is a Digital Dimmer.

   

9. If the connected device fails to switch modes, the below error message is displayed.

   

10. If the connected device is not found, the below error message is displayed.

    

Optimizing the Firmware Update Efficiency for C-Bus Digital Dimmers/High Power Dimmers

If the binary files are already present on the dimmer device, the software will not upload them again when initiating the firmware update process.

When the firmware update process of a dimmer device begins, the software checks the NCC firmware version and each channel’s firmware version. If they match the firmware package, the binary files will not be uploaded.

Additionally, it also:

• Reduces the firmware update time for dimmers by excluding unnecessary NCC firmware and the channel firmware version updates.

  • If the NCC and Channel firmware files are already on the dimmer, skip uploading them.

  • If the NCC and Channel firmware versions are same on the device, skip the upload phase.

• Enables the firmware update process to complete successfully even if a channel bank is unpowered.

• Bypasses the unpowered channel bank to complete the update, upon user confirmation.

To update the firmware efficiency for C-Bus Digital Dimmer/High Power Dimmer devices:

1. Connect the unit to the system through an appropriate USB cable.

2. Click .

3. Click Firmware.

4. Select the unit (Digital Dimmer).

5. Select the firmware to upgrade, from the Firmware to Upload drop-down menu.

   

   IMPORTANT: DO NOT close the application or switch between views while the unit firmware upgrade is in-progress, as this may cause the application to stop abruptly.

6. Click Upgrade. A Confirmation pop-up appears.

   

7. Click Yes to proceed.

   

8. Once the upgrade is completed, success message is displayed.